Privacy Policy & Disclaimer

Tryviago is an AI-powered travel planning tool. All itineraries, hotel suggestions, flight estimates, restaurant recommendations, activity prices, and budget breakdowns are generated by artificial intelligence and are provided for informational and planning purposes only.

We make no guarantees regarding the accuracy, completeness, timeliness, or reliability of any AI-generated content. Prices, availability, visa requirements, opening hours, and travel conditions change frequently and may differ from what is displayed.

Tryviago, its owners, operators, employees, and affiliates shall not be liable for any loss, damage, injury, expense, or inconvenience arising from:

• Reliance on AI-generated travel plans, prices, or recommendations
• Inaccurate, outdated, or incomplete information displayed on the platform
• Booking decisions made based on content from this platform
• Changes in flight prices, hotel availability, visa policies, or travel restrictions
• Any third-party services, websites, or booking platforms linked from this site
• Technical errors, service interruptions, or data loss

Use of this platform is entirely at your own risk.

When you use Tryviago, we may collect:

• Account information — name, email address, and profile photo via Google Sign-In
• Trip data — destinations, budgets, preferences, and itineraries you generate
• Usage data — pages visited, features used, and interactions with the platform
• Contact information — mobile number if you choose to enable WhatsApp notifications
• Payment information — processed securely via Stripe; we do not store card details

We use collected information to:

• Provide and improve the AI travel planning service
• Send trip summaries and price alerts via WhatsApp (only if you opt in)
• Process payments for credits
• Analyse usage patterns to improve the platform
• Communicate important service updates

We do not sell your personal data to third parties.

Tryviago integrates with the following third-party services, each governed by their own privacy policies:

• Google — authentication and maps
• Stripe — payment processing
• Twilio — WhatsApp notifications (opt-in only)
• Neon / PostgreSQL — data storage
• Google Gemini AI — itinerary generation
• Amadeus — flight price data
• Pexels — destination photography

Links to booking platforms (Booking.com, Agoda, Skyscanner, etc.) are provided for convenience. We are not responsible for content or transactions on those platforms.

Your trip plans and account data are stored securely. You may request deletion of your account and associated data by contacting us. Deleted data is permanently removed within 30 days.

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

Tryviago is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

We may update this policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy. The "Last updated" date at the top of this page reflects the most recent revision.

For privacy-related questions or data deletion requests, please use the feedback form within the app or contact us through the platform.